Shipping policy
Welcome to HiCostume! We are dedicated to making your shopping experience seamless and are pleased to offer you a variety of shipping options to ensure you receive your costumes and cosplay items promptly and efficiently.
Total Delivery Time
The Total Delivery Time for your order is divided into two parts:
- Processing Time: 5-15 business days for most items. During peak seasons such as Halloween, processing time may extend to approximately 20 business days due to increased volume.
- Shipping Time: This varies based on the shipping method you select during checkout.
Shipping Options
For Customers from Selected Countries:
If you reside in any of the following countries, the shipping options available to you are:
-
United States
- Standard Shipping (7-12Days)
- Free Shipping (7-15 Days)
- DHL (3-7 Days)
For Customers from Rest of the World:
If your country is not listed above, the following shipping options are available:
- Standard Shipping (7-12Days)
- Free Shipping (7-15 Days)
Contact Us
Should you have any questions regarding our shipping policy or require assistance with your order, please contact us at:
Email: Hello@hicostume.com
Tel: +1 (779) 379-9892
Additional Information
- Satisfaction Guarantee: If you are not satisfied with your purchase, view our Refund & Return Policy for details on how to return your items.
- Quality Assurance: Every item is thoroughly checked before dispatch to ensure your satisfaction.
At HiCostume, we value our customers and strive to provide the highest level of service. Shop with confidence and dress up with ease, knowing that we've got your shipping needs covered.